Recommend The Home Depot-ization of Restaurants (Email)

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"Eating is not merely a material pleasure.  Eating well gives a spectacular joy to life and contributes immensely to goodwill and happy companionship."     - Elsa Schiaparelli (1890 - 1973)

Over the past ten years, I've been disturbed by the dominance of chain restuarants in local restaurant scenes across the country.  The types of restaurants that I operated were what's known in the business as a "Mom & Pop" operation; my wife Loretta and I were the owners (not a group of investors) and we pretty much took a "hands on" approach to the business.  The folks who dined in our restaurants knew exactly who the owners were and that we regarded them as guests in our home, rather than faceless numbers on a profit chart.  I feel that this is one of the most crucial elements missing from the chain restaurant experience.  Feelin good in the neighborhood?  I don't think so.    


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